Go to Inventory > Collateral Management and load the account pertaining to the repo. 

Change the fees on line 11 (Total Repo Fees) as desired and click "Save Changes".

Load the repo in the Collateral Management screen. Click the "Redeem Repo" button. 

The system will warn you that this action is different from undoing a repo. You should only use the "Redeem Repo" button if the vehicle was truly repossessed and later returned to the customer. If you report your loans to the credit bureaus, note that a redeemed repo will show up on the customer's credit report. 

Click "yes" to proceed with redeeming the repossessed vehicle.

Load the loan for the vehicle you want to repossess in Bookkeeping > Financed Loans and click the arrow button on line 8 to load the vehicle into the Collateral Management screen.

Alternatively, you can go directly to Inventory > Collateral Management and search for the account you want to repossess. 

Click "Order a Repo". Fill out lines 1-3 and select "Save Repo Order". After saving, you can also print the Repo Order by clicking "Print Order".

To repo the vehicle, see "How do I repossess a vehicle?"

To sell a repo, see "How can I sell a vehicle I repossessed?"

Load the repo in the Collateral Management screen. 

Once the NOI on the repossession has expired (see date on line 13), you will be able to click "Ready For Sale". When prompted by the system to mark the vehicle as sold or restocked, click "Yes".

Click "Restock Vehicle". Enter the restock information and click "Save Restock". The system will prompt you to confirm the restock; click "Yes" to proceed. The account will be inactivated and the restock value will be deducted from the customer's balance.

Load the repo in the Collateral Management screen. 

Once the NOI on the repossession has expired (see date on line 13), you will be able to click "Ready For Sale". When prompted by the system to mark the vehicle as sold or restocked, click "Yes".

Click "Sold At Auction". Fill out the information for the sale and click "Save Resale". The system will ask you whether you are sure you want to mark the vehicle as "Sold at Auction". Click "Yes" to proceed. This will create a receivable from the auction/buyer and credit the customer's account. 

If needed, you can then click "Auction Info" > "Sales Documents"  to print a Bill of Sale. 

Caution: Each State might have different 'Sales Documents'. If you do not find the documents you need, please contact ASN customer support.

To undo a repo on a vehicle that has not yet been sold at auction or re-stocked, go to Bookkeeping > Financed Loans and click the arrow on line 8 (Collateral Management) to load the repo. 

Alternatively, you can go directly to Inventory > Collateral Management, and search for the repo, or load it by stock#, VIN#, or PID. 

Click "Undo Repo" and confirm that you want to undo the repossession. 

Go to Bookkeeping > Financed Loans and load the account pertaining to the repossessed vehicle. Right-click on the "Collateral Status" label (line 8) and choose "Re-Activate Account".

The system will confirm that you wish to void the re-stock and re-activate the customer's account. Click "Yes" to proceed.

From the Collateral Management screen, you can then load the repossession and choose to either a) Undo the Repo, b) Sell the vehicle at auction, or c) Redeem the Repo. 

If you have not already done so, follow the steps for ordering a repossession.

With the repo order loaded on the Collateral Management screen, click "Repo Vehicle". Fill out the information on lines 1-11, and use the arrow on line 11 to post any repo fees. Then click "Save Changes". If you want to print an NOI from the system, fill in the "NOI Sent On" date on line 12 and click "Print NOI". Note: There is a one-time fee to purchase this form for printing. If you have not already purchased it, the system will prompt you to do so.